Privacy Policy and GDPR


INFORMATION AND CONSENT

Mavo Atelier values and respect its customer’s privacy. This Privacy Policy aims to inform you about the information and personal data we collect about you when you navigate our website, why we collect it, and how we process, use and protect it. Our Privacy Policy is in accordance with the Portuguese Data Protection Law and the European General Data Protection Regulation (“GDPR”). By accepting this Privacy Policy, the user gives their express, free, and unequivocal consent to the personal data provided through the website www.mavoatelier.com to be included in a file under the responsibility of Mavo Atelier. E-mail: hello@mavoatelier.com.

PERSONAL DATA WE COLLECT

We collect the following personal data from you:

  • Identification information: name, email address, billing address, shipping address, phone number.

  • Payment information: credit card details, payment method details.

  • Order information: details about products you purchase, order history.

  • Technical data: IP address, browser type, operating system, device information.

  • Usage data: information on how you use our website and services.

HOW WE COLLECT PERSONAL DATA

We collect personal data through:

  • Subscription registration: information you provide when subscribing to our newsletter.

  • Order forms: information provided when placing an order.

  • Cookies and tracking technologies: information collected through cookies and similar technologies.

PURPOSE OF DATA COLLECTION

Mavo Atelier only collects personal data when the user provides it directly and voluntarily. The information and personal data provided to us will be collected and used for the following purposes: order processing and delivery; customer support and client relationship management; post-sale services; disclosure of promotional campaigns; direct marketing actions, such as promotional emails, electronic newsletters, notifications for promotional campaigns or other commercial advantages that can be suitable to the clients (the user can opt-out at any time); transmission to third parties for brand’s promotional campaigns and communication purposes; website and services improvement based on user behavior and feedback; to comply with legal and regulatory requirements.

DATA SHARING

We may share your data with the following third parties: service providers (payment processors, shipping companies, email service providers); business partners (marketing partners who assist us in promoting our services); and legal authorities (when required by law or to protect our legal rights).

YOUR RIGHTS

You can request information regarding your personal data collected by us, at any time, and at no cost. Under the terms established in our Privacy Policy and the GDPR, you are legally entitled to the following rights:

  • Confirm if we are dealing with your personal data or not.

  • Request access to your personal data and any information related to its treatment.

  • Rectification: request correction of inaccurate data.

  • Revoke your consent to the use of your data at any time and without providing a reason.

  • Erasure: request the deletion of your data when it is no longer necessary for the purposes it was collected; Mavo Atelier will no longer treat your data except for legal reasons.

  • Request restriction of processing your data, except for its conservation and use for legal purposes, defense of claims, protection of another natural or legal person's rights, and for reasons of major public interest.

  • Portability: you can request to transfer your data to another service provider.

  • Objection: you can object to the processing of your data. In such a case, Mavo Atelier will cease to treat it, except for the defense of possible complaints.

The previous rights of access, rectification, erasure, restriction, portability, and objection may be exercised directly by the data subject or by a legal or voluntary representative through written communication addressed to the National Data Protection Commission, especially when it considers that it did not obtain satisfaction in the exercise of the rights, through the web page enabled for such purposes by the corresponding Control Authority.

Please address any questions or requests for information to info@mavoatelier.com.

COOKIES AND TRACKING

We use cookies to enhance your experience on our website. The types of cookies we use include:

  • Necessary Cookies: Essential for the website to function.

  • Functional Cookies: To remember your preferences.

  • Marketing Cookies: To track your behavior for marketing purposes.

You can manage or disable cookies through your browser settings.

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes we collected it, including for legal, accounting, or reporting requirements.

PRIVACY POLICY CHANGES

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

EXTERNAL LINKS

This website may contain links redirecting the user to external websites. No liability is accepted regarding the external website’s safety and privacy protection policies.  Our privacy policy applies exclusively to our website and cannot be considered applicable to external websites reached by links made available herein.

DATA CONTROLLER

The controller of the data provided is Mavo Atelier. The controller may appoint third parties to process specific data for the purposes described in this policy. Mavo Atelier is a trademark distributed by Tales Tailors Lda. Address: Rua Dom Pedro V, 595, A4, 4785-306 Trofa, Portugal. VAT number: 518619451.